Can I leave the items in my dresser drawers?
Yes, you can leave clothing in your dresser drawers if your shipment will not need storage. If you will need storage at our warehouse, we recommend that all items in your dresser drawers be packed. We also recommend that all non-clothing items be packed, regardless of your storage needs.
Will the mover load the boxes that I packed?
Yes, the driver will load the boxes that you packed as long as the driver deems them safe for transport. Please note, the liability coverage for boxes that you pack yourself is not the same as the liability coverage available to you for carrier-packed boxes.
Can I pack and move my plants?
Typically, it is not advisable to move your plants. Most professional movers will only accept plants if the shipment is not going more than 150 miles and/or delivery will be within 24 hours. In addition, if you are moving across state lines, check with federal and state regulations for quarantines or other restrictions. Several states even require that plants be inspected and declared “pest free.”
What items cannot be packed?
We want your belongings to arrive at your new home safe and sound.
That means not moving certain items. Aerosol cans and hazardous materials are unsafe for transportation on a moving van. In addition, perishable items and those of personal importance are recommended for your individual transport. Read our comprehensive list of What Not to Pack.
How should I move my jewelry and other valuable items?
We recommend you do not pack or ship your fine jewelry, precious metals, important papers (titles, tax forms, bank books, deeds, etc.), medical and dental records, prescriptions, coins, currency, stock certificates, notes or bonds. These items should be carried with you during your move.
How should I prepare my appliances?
All major appliances (washer, dryer, refrigerator, freezer, stoves, etc.) should be properly disconnected before the mover’s arrival. An authorized service firm can disconnect and prepare each appliance for transport. All refrigerators and freezers should be defrosted, cleaned and dried before the movers arrive. For more information, visit our packing of specialty items page.
How will my mirrors and pictures be protected and packed?
We can pack all of your mirrors and pictures using specially designed cartons and wrapping materials to provide maximum protection for your goods.