Choosing a mover is an important step to ensure your belongings are transported safely and efficiently. Here’s a checklist to help you choose the right one:
1. Get Recommendations
Ask for referrals: Friends, family, or neighbors who have moved recently can be a good source of recommendations.
Check reviews: Look up online reviews and ratings on sites like Yelp, Google Reviews, or the Better Business Bureau (BBB) to see past customer experiences.
2. Check for Credentials
Licensed and Insured: Ensure the mover is licensed and insured. In the U.S., interstate movers should be registered with the Federal Motor Carrier Safety Administration (FMCSA), and local movers should have proper state-level credentials.
Certifications: Look for certifications from associations like the American Moving & Storage Association (AMSA), which can signify professionalism and adherence to industry standards.
3. Get Multiple Quotes
Request in-home estimates: Some companies offer online or over-the-phone quotes, but a physical inspection of your home can give a more accurate estimate. A reputable company will do this for free.
Compare rates: Make sure you understand the pricing structure (hourly rates vs. flat rates) and get all fees in writing. Ask about additional charges like fuel, insurance, or long carry fees.
Beware of lowball quotes: Extremely low estimates can be a red flag for hidden fees or poor service.
4. Review the Contract
Read the fine print: Understand the terms and conditions, especially regarding liability and coverage for lost or damaged items.
Binding vs. non-binding estimates: A binding estimate means you’ll pay the quoted amount, while a non-binding estimate could fluctuate based on the actual weight and volume of your items.
5. Experience and Reputation
Years in business: Established moving companies with several years of experience are often more reliable.
Specialization: If you have special items (e.g., antiques, pianos, or fragile items), check if the movers have experience handling those.
6. Customer Service
Communication: Evaluate how well the company communicates during the process—are they responsive and willing to answer questions? Poor communication could be a sign of future issues.
Professionalism: Are they punctual and well-dressed? Do they seem organized and ready to assist with your move?
7. Additional Services
Packing and unpacking: If you need help packing, ask if they offer packing services or can supply boxes and packing materials.
Storage: If there’s a delay between moving out and moving in, ask if they provide short-term storage solutions.
8. Understand Insurance Options
Basic coverage: Movers are usually required by law to offer basic coverage (usually around 60 cents per pound per item), but this may not be sufficient for valuable items.
Full value protection: If you have valuable items, you might want to opt for full value protection or purchase moving insurance for peace of mind.
9. Check for Red Flags
No physical address: Be cautious if a mover doesn’t have a physical address listed or refuses to show one.
No inventory list: A good mover should document your items with an inventory list before packing or loading.
Demand for large upfront payment: Avoid movers who require a large deposit.
10. Get Everything in Writing
Once you’ve chosen a mover, make sure all details (price, schedule, services) are in writing and that you have a copy of the signed agreement.
Additional Tips:
Timing: Book your mover well in advance, especially if you’re moving during peak season (summer or end-of-month).Call for your free no obligation estimate, 732-274-1881
